Why work with ACKBONE?
BACKBONE has a bold vision to improve business efficiency by expertly handling essential tasks.
Led by an experienced admin support professional, we provide flexible, tailored solutions that fit your schedule, streamline operations, and lower costs. Our mission is to let you focus on growth and big-picture goals while we manage your daily tasks efficiently. With BACKBONE as your partner, you’ll have reliable support for smarter operations and long-term success in today’s competitive market.
TOP SERVICES
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BOOKKEEPING
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Managing invoices & payments
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CUSTOMER SUPPORT
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Email
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Chats
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Social Media Accounts
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VIRTUAL ASSISTANCE
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Email Management
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Calendar Scheduling
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Travel Arrangements
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Data Entry
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Online Research
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PERSONAL ASSISTANCE
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Managing personal appointments
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Handling personal errands​
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Organizing events or gatherings
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SALES SUPPORT
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Generating leads
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Assisting with CRM management
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Preparing sales reports
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MARKETING SUPPORT
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Assisting with email marketing campaigns
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Managing contact lists​
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Creating marketing materials (flyers, brochures)
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DOCUMENT MANAGEMENT
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Creating and formatting documents
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Proofreading and editing
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Preparing reports and presentations
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Managing and organizing files
TOOLS
MICROSOFT OFFICE
WORD
EXCEL
POWERPOINT
ONENOTE
OUTLOOK
TEAMS
GOOGLE SUITE
​GMAIL
GOOGLE DRIVE
GOOGLE MEET
GOOGLE CALENDAR
GOOGLE SPREADSHEET
GOOGLE DOCS
GOOGLE FORMS
GOOGLE SLIDES
SOCIAL MEDIA
X/TWITTER
OTHERS
HOOTSUITE
SIGNNOW
VIDEOPEEL
SNOVIO
RESTREAM
RINGCENTRAL
WEBINARJAM
ZOHO
DROPBOX
BILL.COM
CROWN AWARDS
MARKETING BOOST
AIRCALL
PIPEDRIVE
APOLLO
QUICKBOOKS
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MOBILE TEXT ALERTS
GOOGLE MAPS SCRAPER
SHOPIFY
JOTFORM
HUBSPOT
KAJABI
PANDADOC
LEADROCKS
DIALMYCALLS
GETRESPONSE
TESTIMONIALS
"Working with BACKBONE as my virtual assistant has been a great experience, and I highly recommend them.
BACKBONE is dedicated and hardworking, always going the extra mile to get tasks done efficiently and accurately. Their expertise was especially helpful with our marketing projects.
One example that stood out was when I needed to send email blasts to 80,000 subscribers. BACKBONE's careful organization and attention to detail made the process smooth. They validated the list, handled everything perfectly, and ensured success.
If you need a skilled and reliable virtual assistant, BACKBONE is the way to go. You won’t regret it!"
Sam Norland
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How do you charge for your services?Usually, BACKBONE services require a 50% payment when the contract is signed and the remaining 50% when the project is finished and approved. Some services are paid per milestone, while others are paid hourly (which can help you save 50% to 70% of what you're currently paying). You’ll need to complete the full payment before receiving access to your assets.
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How long does a project take?The timeline for each project depends on the specific service the client needs and the goals to achieve. We encourage clients to share the details and objectives of their project so BACKBONE can provide a more accurate estimate based on the scope and requirements.
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I want to outsource my task, can you do it?Certainly! Whether your task matches our core services listed on the website or falls outside of them, we're open to discussing it as long as it's feasible. Let’s connect and explore how we can support your outsourcing needs.
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Do you/have you worked closely with business owners?Absolutely! BACKBONE has supported business owners such as TV show producers, tax preparation services, and food packaging companies. By working closely behind the scenes, we handled routine tasks that helped streamline operations, allowing business owners to save 50% to 70% every month on the cost of hiring additional employees and focus on growth.